Our Services
Member Care
Your cooperative is built on trust. Our dedicated team is here to support you at every step of your financial journey.
How We Support You
Comprehensive support services designed around the needs of every member.
Account Management
Passbook updates, balance enquiries, KYC renewal, nominee changes, and account statements — all handled at the counter with no waiting.
Financial Counseling
One-on-one guidance from our experienced staff to help you choose the right saving scheme, loan product, or investment strategy for your goals.
Grievance Redressal
Any concern or complaint is addressed within 7 working days. File in person, by phone, or by email — our member charter guarantees a response within 24 hours.
New Membership
Enroll as a member, pay your share capital, and gain access to all cooperative savings, loan, and remittance services. Residents of Rupa RM and surrounding areas are welcome.
Loan Guidance
Confused about which loan suits you? Our staff will walk you through eligibility, required documents, repayment terms, and interest options — before you apply.
SMS Alerts
Register your mobile number to receive instant SMS notifications for every deposit, withdrawal, and loan repayment — keeping you in control of your account at all times.
Become a Member
Joining takes less than a day. Here's how.
Fill the Form
Pick up a membership application form at our office or request one by calling us.
Submit Documents
Bring your citizenship certificate, two passport photos, and a nominee's citizenship copy.
Pay Share Capital
Pay the minimum share capital amount. This is your ownership stake in the cooperative.
Committee Approval
The management committee reviews and approves your application within a few working days.
Receive Passbook
Collect your member passbook and start accessing all savings, loan, and remittance services.
Why Be a Member?
As a member-owned cooperative, every benefit we offer flows directly back to you. There are no shareholders — only members like you.
You are a co-owner of the cooperative, not just a customer.
Dividends distributed to members based on share capital each year.
Members get priority processing for loans and new services.
Registered under Nepal Cooperative Act, Regd. No: 786/067/068.
Contact Member Care
Our team is available Monday to Friday, 9 AM – 5 PM to assist you in person, by phone, or by email.
- Rupa Rural Municipality-5, Deurali, Kaski
- +977 9856083101
- info@bhanjyang.coop.np
- WhatsApp us